If you cannot see a BALANCE registered Saddle Consultant or a BALANCE registered Test Ride Facilitator in your part of the world, you can still have access to our help to understand how a BALANCE saddle could help your horse and which BALANCE saddle is likely to work the best.

Our Distant Consultation Service has been helping horse owners for over 20 years in many countries around the world.

What you need to send and how it works.

If you decide that you want to go ahead with a Distant Saddle Consultation (DSC), please look for the PDF download on this page, which shows exactly what we need from you in order to assess your current saddle and help you to understand which of the BALANCE saddles is likely to work well for you. This form also contains information about how to pay for the fee.

If you have questions you need answered before deciding, please use our 'Contact' form. We look forward to hearing from you.

Please make sure that you send everything that is asked for in the package. It is the quickest way to get the help you need. The data pack that you create, must be sent by regular post (snail mail) and will include a specific set of photographs; some video of you and your horse; a back profile of your horse plus a written 'report', which will include any information that helps us to understand your saddling needs.

What happens when we receive all of your information?

Once we have received this data pack, it will be studied by BALANCE co-founder Lesley Taylor-Brett. She will look at everything you have sent and then arrange to phone you at a convenient time. Lesley can discuss what she can see regarding your current saddle and will be happy to talk about any suggestions that could improve the comfort of that saddle, even if only on a temporary basis. She can answer your questions about Functional Saddling and suggest which of the BALANCE saddles and which pad combination are likely to give you the best results. We do make a charge for the Distant Saddle Consultation service. This is because it involves a considerable amount of Lesley's time .

Other options for Distant Consultations.

Some of the BALANCE registered TEAM of saddling consultants are now offering their own versions of the Distant Consultation service, particularly since Covid restrictions were introduced. They will have their own charges and may have their own list of information that they need from you, although the list contained in the download you can see on this page, is very comprehensive and you can use that as a guide. You will need to get in touch with the registered Consultants direct. Their pages can be found here.

No pressure to buy a new saddle!

Going through the DSC process does not commit you to having to buy a BALANCE saddle and it does not commit BALANCE to selling you a saddle.

The DSC process has worked very successfully for many years, allowing us to help many hundreds of people and horses who are too far away for a face-to-face Consultation. Once the most appropriate BALANCE saddle has been identified, most people then go on to purchase a new BALANCE saddle direct from us. However, some choose use the information gained through the Consultation, to see if they can find a second-hand one, through either our own 'Used Saddles' page or other options.

There are times when it is possible for us to supply a demo saddle for an agreed period of time but this is not available in every situation or country.