This privacy policy applies between
you, the User of this Website and The
BALANCE Saddle Company Ltd., the owner and provider of this
Website. The BALANCE Saddle Company
Ltd. takes the privacy of your information very seriously. This privacy
policy applies to our use of any and all Data collected by us or provided by
you in relation to your use of the Website.
This privacy policy should be read
alongside, and in addition to, our Terms and Conditions, which can be found
at: https://www.balanceinternational.com/terms-conditions.
Please read this privacy policy carefully.
Definitions
and interpretation
- In this
privacy policy, the following definitions are used:
|
Data
| Collectively all information that you submit to The BALANCE Saddle Company Ltd. via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws; |
|
Cookies
| a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies); |
|
Data Protection Laws
| any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK; |
|
GDPR
| the General Data Protection Regulation (EU) 2016/679; |
The BALANCE Saddle Company Ltd.,
we or us
| The BALANCE Saddle Company Ltd., a company incorporated in England and Wales with registered number 02806392 whose registered office is at The BALANCE Saddle Company Ltd. , Brook House, Westcott Venture Park, Westcott, Aylesbury, Buckinghamshire, HP18 0XB; |
|
UK and EU Cookie Law
| the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011; |
|
User or you
| any third party that accesses the Website and is not either (i) employed by The BALANCE Saddle Company Ltd. and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The BALANCE Saddle Company Ltd. and accessing the Website in connection with the provision of such services; and |
|
Website
| the website that you are currently using, www.balanceinternational.com , and any sub-domains of this site unless expressly excluded by their own terms and conditions. |
- In this privacy policy, unless the
context requires a different interpretation:
- the
singular includes the plural and vice versa;
- references
to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses,
schedules or appendices of this privacy policy;
- a
reference to a person includes firms, companies, government entities, trusts
and partnerships;
- "including"
is understood to mean "including without limitation";
- reference
to any statutory provision includes any modification or amendment of it;
- the
headings and sub-headings do not form part of this privacy policy.
Scope of
this privacy policy
- This
privacy policy applies only to the actions of The BALANCE Saddle Company Ltd. and
Users with respect to this Website. It does not extend to any websites that can
be accessed from this Website including, but not limited to, any links we may
provide to social media websites.
- For
purposes of the applicable Data Protection Laws, The BALANCE Saddle Company Ltd. is
the "data controller". This means that The BALANCE Saddle Company Ltd. determines
the purposes for which, and the manner in which, your Data is processed.
Data
collected
- We may
collect the following Data, which includes personal Data, from you:
- contact Information
such as email addresses and telephone numbers;
- IP address
(automatically collected);
- web
browser type and version (automatically collected);
in each case, in accordance with
this privacy policy.
How we
collect Data
- We collect
Data in the following ways:
- data is
given to us by you ; and
- data is
collected automatically.
Data that
is given to us by you
- The BALANCE Saddle Company
Ltd. will collect your Data in a number of
ways, for example:
- when you
contact us through the Website, by telephone, post, e-mail or through any other
means;
- when you
make payments to us, through this Website or otherwise;
- when you
use our services;
in each case, in accordance with
this privacy policy.
Data that
is collected automatically
- To the
extent that you access the Website, we will collect your Data automatically,
for example:
- we
automatically collect some information about your visit to the Website. This
information helps us to make improvements to Website content and navigation,
and includes your IP address, the date, times and frequency with which you
access the Website and the way you use and interact with its content.
- we will
collect your Data automatically via cookies, in line with the cookie settings
on your browser. For more information about cookies, and how we use them on the
Website, see the section below, headed "Cookies".
Our use of
Data
- Any or all
of the above Data may be required by us from time to time in order to provide
you with the best possible service and experience when using our Website.
Specifically, Data may be used by us for the following reasons:
- improvement
of our products / services;
in each case, in accordance with
this privacy policy.
- We may use
your Data for the above purposes if we deem it necessary to do so for our
legitimate interests. If you are not satisfied with this, you have the right to
object in certain circumstances (see the section headed "Your rights"
below).
Who we
share Data with
- We may
share your Data with the following groups of people for the following reasons:
- our
employees, agents and/or professional advisors - to provide you with the most appropriate
service and support;
- third
party service providers who provide services to us which require the processing
of personal data - to provide you
with the most appropriate service and support;
- third
party payment providers who process payments made over the Website - to enable third party payment providers to
process user payments and refunds;
in each case, in accordance with
this privacy policy.
Keeping
Data secure
- We will
use technical and organisational measures to safeguard your Data, for example:
- access to
your account is controlled by a password and a user name that is unique to you.
- we store
your Data on secure servers.
- Technical
and organisational measures include measures to deal with any suspected data
breach. If you suspect any misuse or loss or unauthorised access to your Data,
please let us know immediately by contacting us via this e-mail address: enquiries@balanceinternational.com.
- If you
want detailed information from Get Safe Online on how to protect your
information and your computers and devices against fraud, identity theft,
viruses and many other online problems, please visit www.getsafeonline.org. Get
Safe Online is supported by HM Government and leading businesses.
Data
retention
- Unless a
longer retention period is required or permitted by law, we will only hold your
Data on our systems for the period necessary to fulfil the purposes outlined in
this privacy policy or until you request that the Data be deleted.
- Even if we
delete your Data, it may persist on backup or archival media for legal, tax or
regulatory purposes.
Your
rights
- You have
the following rights in relation to your Data:
- Right to access - the right to request (i) copies of the information we hold
about you at any time, or (ii) that we modify, update or delete such
information. If we provide you with access to the information we hold about
you, we will not charge you for this, unless your request is "manifestly
unfounded or excessive." Where we are legally permitted to do so, we may
refuse your request. If we refuse your request, we will tell you the reasons
why.
- Right to correct - the right to have your Data rectified if it is inaccurate or
incomplete.
- Right to erase - the right to request that we delete or remove your Data from
our systems.
- Right to restrict our use
of your Data - the right to
"block" us from using your Data or limit the way in which we can use
it.
- Right to data portability - the right to request that we move, copy or transfer your
Data.
- Right to object - the right to object to our use of your Data including where
we use it for our legitimate interests.
- To make
enquiries, exercise any of your rights set out above, or withdraw your consent
to the processing of your Data (where consent is our legal basis for processing
your Data), please contact us via this e-mail address: enquiries@balanceinternational.com.
- If you are
not satisfied with the way a complaint you make in relation to your Data is
handled by us, you may be able to refer your complaint to the relevant data
protection authority. For the UK, this is the Information Commissioner's Office
(ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
- It is
important that the Data we hold about you is accurate and current. Please keep
us informed if your Data changes during the period for which we hold it.
Transfers
outside the European Economic Area
- Data which
we collect from you may be stored and processed in and transferred to countries
outside of the European Economic Area (EEA). For example, this could occur if
our servers are located in a country outside the EEA or one of our service
providers is situated in a country outside the EEA.
- We will
only transfer Data outside the EEA where it is compliant with data protection
legislation and the means of transfer provides adequate safeguards in relation
to your data, eg by way of data transfer agreement, incorporating the current
standard contractual clauses adopted by the European Commission, or by signing
up to the EU-US Privacy Shield Framework, in the event that the organisation in
receipt of the Data is based in the United States of America.
- To ensure
that your Data receives an adequate level of protection, we have put in place
appropriate safeguards and procedures with the third parties we share your Data
with. This ensures your Data is treated by those third parties in a way that is
consistent with the Data Protection Laws.
Links to
other websites
- This
Website may, from time to time, provide links to other websites. We have no
control over such websites and are not responsible for the content of these
websites. This privacy policy does not extend to your use of such websites. You
are advised to read the privacy policy or statement of other websites prior to
using them.
Changes of
business ownership and control
- The BALANCE Saddle Company
Ltd. may, from time to time, expand or
reduce our business and this may involve the sale and/or the transfer of
control of all or part of The
BALANCE Saddle Company Ltd.. Data provided by Users will, where it is
relevant to any part of our business so transferred, be transferred along with
that part and the new owner or newly controlling party will, under the terms of
this privacy policy, be permitted to use the Data for the purposes for which it
was originally supplied to us.
- We may
also disclose Data to a prospective purchaser of our business or any part of
it.
- In the
above instances, we will take steps with the aim of ensuring your privacy is
protected.
Cookies
- This
Website may place and access certain Cookies on your
computer. The
BALANCE Saddle Company Ltd. uses Cookies to improve your experience of
using the Website and to improve our range of products and services. The BALANCE Saddle Company Ltd. has
carefully chosen these Cookies and has taken steps to ensure that your privacy
is protected and respected at all times.
- All
Cookies used by this Website are used in accordance with current UK and EU
Cookie Law.
- Before the
Website places Cookies on your computer, you will be presented with a message
bar requesting your consent to set those Cookies. By giving your consent to the
placing of Cookies, you are enabling The BALANCE Saddle Company Ltd. to
provide a better experience and service to you. You may, if you wish, deny
consent to the placing of Cookies; however certain features of the Website may
not function fully or as intended.
- This
Website may place the following Cookies:
|
Type of Cookie
|
Purpose
|
|
Strictly
necessary cookies
| These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. |
|
Analytical/performance
cookies
| They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. |
|
Functionality
cookies
| These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). |
- You can find a list of Cookies
that we use in the Cookies Schedule.
- You can
choose to enable or disable Cookies in your internet browser. By default, most
internet browsers accept Cookies but this can be changed. For further details,
please consult the help menu in your internet browser.
- You can
choose to delete Cookies at any time; however you may lose any information that
enables you to access the Website more quickly and efficiently including, but
not limited to, personalisation settings.
- It is
recommended that you ensure that your internet browser is up-to-date and that
you consult the help and guidance provided by the developer of your internet
browser if you are unsure about adjusting your privacy settings.
- For more
information generally on cookies, including how to disable them, please refer
to aboutcookies.org. You will also find details on how to delete cookies from
your computer.
General
- You may
not transfer any of your rights under this privacy policy to any other person.
We may transfer our rights under this privacy policy where we reasonably
believe your rights will not be affected.
- If any
court or competent authority finds that any provision of this privacy policy
(or part of any provision) is invalid, illegal or unenforceable, that provision
or part-provision will, to the extent required, be deemed to be deleted, and
the validity and enforceability of the other provisions of this privacy policy
will not be affected.
- Unless
otherwise agreed, no delay, act or omission by a party in exercising any right
or remedy will be deemed a waiver of that, or any other, right or remedy.
- This
Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising
under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to
this privacy policy
- The BALANCE Saddle Company
Ltd. reserves the right to change this
privacy policy as we may deem necessary from time to time or as may be required
by law. Any changes will be immediately posted on the Website and you are
deemed to have accepted the terms of the privacy policy on your first use of
the Website following the alterations.
You may contact The BALANCE Saddle Company Ltd. by
email at enquiries@balanceinternational.com.
Attribution
- This
privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).
07 October 2019
Cookies
Below is a list of the cookies that we
use. We have tried to ensure this is complete and up to date, but if you think
that we have missed a cookie or there is any discrepancy, please let us know.
Strictly necessary
We use the following strictly necessary
cookies:
|
Description of Cookie
|
Purpose
|
|
We use this session cookie to remember
you and maintain your session whilst you are using our website
|
We use this session cookie to remember
you and maintain your session whilst you are using our website
|
Analytical/performance
We use the following
analytical/performance cookies:
|
Description of Cookie
|
Purpose
|
|
We use this cookie to help us analyse
how users use the website.
|
We use this cookie to help us analyse
how users use the website.
|
Functionality
We use the following functionality
cookies:
|
Description of Cookie
|
Purpose
|
|
We use this cookie to identify your
computer and analyse traffic patterns on our website
|
We use this cookie to identify your
computer and analyse traffic patterns on our website
|